Online Medical Certificate FAQs
Your certificate will be send through email to you after your online consultation. You can then print it or email it to your employer or university. Additionally, you can download the certificate at any time from the DoctorCertify.com platform.
All our certificates are valid documents and comply with the requirements of the National Medical Commission Act 2019, which ensures that the employee or student is genuinely entitled to sick or caregiver’s leave. Your organization may request additional evidence if needed.
All certificates can be verified through the Verify Certificate section on our platform.
You can submit a request at any time, 24 hours a day. Our doctors will deliver your certificate between 7 a.m. and 11 p.m. IST.
Yes, our healthcare professionals are located across India and can serve people from all Indian states and territories.
Occasionally, our doctors may determine that it is inappropriate to issue you a medical certificate. This decision will always be made in the best interest of your health. If this occurs, you will receive a refund, less a service charge of INR 500. The charge may vary based on your certificate request. Check out our refund policy for complete details.
All users who provide a positive review on our Trustpilot page will receive a 15% discount. You will receive a discount code within 120 minutes of posting your Trustpilot review.
Online Doctor Consultations FAQs
You will receive a call from our doctor within 120 minutes of your payment confirmation.
We provide healthcare advice on various conditions, including acne, colds and coughs, erectile dysfunction, flu and fever, mental health, premature ejaculation, migraines, and other diseases.
You can submit a request at any time of the day, throughout the week. We will address your request urgently within 24 hours, though response times may vary during nights and bank holidays.
Yes, our Doctor professionals are located across the world and India and can serve people from all Indian states and territories.
No, this service is only for healthcare advice. If you need a medical certificate, please check out our Medical Certificates section.
Our common languages are English and Hindi, though our doctors are fluent in several Indian languages.
You will receive your call feedback via email within 15–20 minutes after the conversation ends. You can also check the feedback through our app.
You can communicate with the doctor via chat. Once a doctor has been assigned to your request, chat will be enabled.
The duration depends on the product you purchase. Approximately, it takes up to 24 hours.
No, a follow-up call is not currently feasible. You can start a new consultation with your previous reports instead.
You will receive your digital medical certificate within 65 minutes after submitting the medical form (priority). The hard copy will be delivered within 3-5 working days.
Yes, all our medical notes comply with NMC and WHO guidelines. If your employer or educational institution requires verification, they can contact the doctor whose details are provided on the medical certificate.
A medical certificate can be issued by a Registered Medical Practitioner or Doctor recognized by any state or country, based on their discretion. (NMC Registered in INDIA)
Yes, our medical certificates are authentic and follow all NMC and WHO protocols. They are issued by certified doctors. We do not provide fake medical certificates or fabricated reports.
The number of sickness leaves granted depends on:
The number of days specified in the form
Supporting medical documents provided
The discretion of the consulting doctor
The final decision on sick leaves is at the discretion of the consulting doctor and our medical compliance team. For more details, check our medical leave calculator.
If your condition does not improve despite following the prescribed measures, you should visit a doctor physically.
Colleges typically require specific formats for medical leave certificates, such as sick leave certificates and fitness certificates. These certificates must be signed by a registered medical practitioner with a valid registration number. Most colleges prefer handwritten medical certificates and prescriptions for authenticity.
You can obtain a fitness certificate in three easy steps:
- Fill out the form on our website doctor certify.
- Share your vitals (blood pressure, height, weight, and a 18-second full-body video of you walking).
- Consult a registered medical practitioner via video who will assess your fitness.
If you have a specific format, our doctors can suggest the necessary tests.
To get your CARA Adoption Fitness Certificate at doctor certify :
- Fill out the form.
- Share your medical details (height, weight, proof of blood pressure and pulse, and a 15-second full-body walking video).
- Attend a mental wellness session.
- Receive your CARA Adoption Fitness Certificate within 60 minutes.
For those with statutory health insurance, the cost of the online doctor visit is covered by your insurance. However, since we currently issue only private prescriptions, you will need to cover medication costs yourself. If you have private insurance, you will receive an invoice as usual, which can be submitted to your insurance company.
We operate globally and have a network of WHO-certified doctors.
To obtain your FORM 1A RTO Fitness Certificate:
- Complete the required form.
- Provide your medical details and complete the necessary eye and ear tests online.
- Receive your Driving License Fitness Form 1A Certificate promptly.
A Form 1A medical certificate is mandatory for applicants planning to drive commercial vehicles, articulated lorries, and buses. A doctor or optometrist must verify the driver’s fitness to hold a license. Those medically unfit may still qualify for a license with proper documentation, assessment, and training.
Submitting your Form 1A Medical Certificate is the final step in obtaining your driving license. After the form is completed and signed by a qualified medical professional, it must be submitted to the relevant RTO with any additional required documents. Depending on the type of license, extra information like proof of address may be needed. The documents will be reviewed before the license is issued.
Approved doctors and clinics can be located through local sources. Some states may allow obtaining a Form 1A Medical Certificate from specially appointed doctors, GPs, or clinics. Ensure the service is approved before starting the process and verify state RTO regulations.
Yes, the Form 1A requires an eye and ear test. Without this, we cannot facilitate the release of the certificate. We comply with all protocols of the National Medical Commission and the Road Transport Office rules.
A signed note from a registered medical practitioner is valid when uploaded online. If printed and submitted offline, RTO officials may not accept it due to physical attestation requirements. Acceptance or denial of the Medical Certificate is not within the liability of DoctorCertify.com. Incorrect online submission processes may require re-uploading documents.
We do not provide green pen signatures. Only doctors appointed in government hospitals can sign with green ink physically on the premises.